rekap hkPrivacy Policy

This page describes what we collect when you use rekap hk and how we keep that data protected. We at rekap hk collect personal information to verify your identity, process deposits and withdrawals, and comply with local regulations. Our data handling practices are designed to safeguard your account and transaction history while operating within the jurisdictions where our service is available.

We process data only for purposes directly related to account management, payment processing, and regulatory compliance. We do not sell your information to third parties. This policy outlines your rights, our obligations, and the technical measures we use to protect your data on rekap hk.

What We Collect on rekap hk

We collect information in several categories when you create and use your rekap hk account. Your identity data includes your full name, date of birth, email address, and phone number. We require this information to verify your account and comply with local regulations in jurisdictions where we operate, including Jakarta, Surabaya, Bandung, and Medan.

Our payment data collection covers your chosen deposit and withdrawal methods. When you link DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfers via mobile banking, local payment, online payment, or e-wallet, we store the account identifiers and transaction records associated with those methods. We do not store full payment card numbers or banking credentials — only the information necessary to process transfers and reconcile your account balance.

We also collect behavioural data on rekap hk, including your login history, game selections, market activity, and withdrawal patterns. This information helps us detect fraudulent activity, prevent account abuse, and improve our platform's performance. We retain transaction logs for the duration of your account and for a period after closure as required by local law.

KYC verification on rekap hk

We require identity documents (national ID, passport, or driver's license) and proof of address before you can withdraw funds from rekap hk. This Know Your Customer process is mandatory under local regulations and helps us prevent money laundering and fraud.

How We Use Your Data

We use your personal information on rekap hk for account verification, payment processing, and regulatory reporting. Your identity data is matched against our verification systems to confirm you are who you claim to be. Your payment information is used solely to execute deposits and withdrawals through your chosen method — mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer.

Our behavioural data collection helps us maintain platform security. We monitor for unusual account activity, such as rapid withdrawals or logins from multiple countries, to protect your account from unauthorized access. We also use aggregated, anonymized data to understand platform usage patterns and improve our service offerings across football markets, live-dealer games, slots, and esports.

We do not use your data for marketing purposes without your explicit consent. We do not share your personal information with third parties except as required by law or to process your transactions. Our payment processors (the entities that handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive only the information necessary to complete each transaction.

Data retention
We retain account data for the duration of your membership on rekap hk and for a period after closure as required by local law.
Third-party processors
Payment processors and identity verification services may access your data to complete transactions and verify your identity.
Cross-border transfers
Our servers may sit outside your jurisdiction. Data transfers comply with local data protection regulations.
Cookies and tracking
We use cookies to maintain your session on rekap hk and to remember your preferences. You can disable cookies in your browser settings.

Your Rights and Our Commitments on rekap hk

We at rekap hk recognize your right to access, correct, and delete your personal data. You can request a copy of all information we hold about you by contacting our support team through the in-app help menu or live chat. We will provide this information within a reasonable timeframe, subject to verification of your identity.

You have the right to request correction of inaccurate data. If your contact information, payment method, or other details change, you can update them directly in your rekap hk account settings. For corrections that require verification, contact our support team and we will process your request promptly.

You may request deletion of your account and associated data. We will close your account and remove personal information from our active systems, subject to any legal obligations to retain transaction records. Some data may be retained in backup systems for a limited period to ensure data integrity and comply with local regulations.

We undertake to protect your data using industry-standard encryption and security practices. Your password is hashed and never stored in plain text. Your payment information is encrypted during transmission and storage. We conduct regular security audits and maintain access controls to limit who can view your data within rekap hk.

Our services are available only where local law permits. If you have questions about how your data is handled or wish to exercise your rights, contact us through the support channels on rekap hk. We are committed to responding to data requests and privacy concerns in a timely manner and in accordance with applicable regulations in your jurisdiction.

rekap hk compliance team
Data protection / privacy operations

We at rekap hk maintain this privacy policy to ensure transparency about how we collect, use, and protect your data. Our commitment is to handle your information responsibly while delivering a secure platform for football markets, live-dealer games, slots, and esports across supported jurisdictions.